Terms & Conditions of Trade – Promote It
By placing an order with Promote It, the Customer agrees to the following terms:
a) First orders should be paid for by the Customer on a Cash on Delivery basis, however, if credit terms are agreed with Promote It, payments are to be made no later than the 20th Day of the Month following invoice date. Any overdue amount will incur a late payment fee of 1.5% per month from the date it becomes overdue until paid.
b) Failure by the Customer to comply with Promote It’s terms of payment shall immediately entitle Promote It to suspend orders placed by the Customer until all outstanding amounts are paid. Promote It reserves the right thereafter to convert the Customer’s account to a cash transaction basis only.
c) Prices quoted by Promote It do not include G.S.T., freight and other costs associated with delivery of goods to the Customer, unless specifically agreed between Promote It and the Customer.
d) Once an order has been placed by the Customer, cancellation will result in a cancellation fee equivalent to 25% of the value of the order. This is regardless of whether artwork has been approved or not. Therefore, Customers must be 100% certain that they wish to place the order before doing so.
e) It is the Customer’s responsibility to ensure that the quality, colours and sizing of products supplied match their expectations. On-screen images of products should not be relied on for accuracy. Samples of products are available – please ask.
f) Delivery of goods shall be effected by Promote It to the Customer subject to availability and without any liability on behalf of Promote It for any delays in delivery.
g) All returns and claims for credit must be notified within 7 days of invoice date for such claims to be considered and all disputed goods must be returned to Promote It before credit will be considered.
h) Where Promote It provides a Customer with sample products, the Customer must return them at the Customer’s cost within 7 working days in as-new condition with all tags/labels attached and packed back in their original packaging as provided. Failure to do so will result in Promote It issuing an invoice to the Customer for the full retail value of the samples provided along with any freight charges incurred.
i) Should it become necessary for Promote It to institute legal action for recovery of any amounts owed by the Customer, then the Customer specifically acknowledges and agrees that it shall be liable to Promote It, for all costs incurred by Promote It in recovery of such amounts, including all legal costs. Promote It reserves the right to pass any debt on to a debt collection agency of its choice and the Customer will be liable for all debt collection agency fees and recoverable collection costs.
j) All goods remain the property of Promote It until paid for in full.